UZMA NOOR; TOOBA ISRAR; ZOIA KHAN. Service Recovery Strategies in Service Industry Affecting Consumer Forgiveness and Repurchase Intentions: Moderating Role of Online Brand Community Engagement. UW Journal of Management Sciences, [S. l.], v. 6, n. 1, p. 65–82, 2022. DOI: 10.56220/uwjms.v6i1.84. Disponível em: https://uwjms.org.pk/index.php/uwjms/article/view/84. Acesso em: 5 apr. 2026.