Uzma Noor, Tooba Israr and Zoia Khan 2022. Service Recovery Strategies in Service Industry Affecting Consumer Forgiveness and Repurchase Intentions: Moderating Role of Online Brand Community Engagement. UW Journal of Management Sciences. 6, 1 (Dec. 2022), 65–82. DOI:https://doi.org/10.56220/uwjms.v6i1.84.